Landlord Ally can send text messages to tenants about their maintenance requests. SMS consent is completely optional: tenants can create an account, use Landlord Ally, and submit and follow maintenance requests without agreeing to receive text messages. Tenants who want texts give express written consent by entering their mobile number and actively checking the unchecked, optional consent box below. Consent is never a condition of renting, of creating an account, or of having a maintenance request handled, and phone numbers are never sold or shared with third parties for marketing.
The SMS checkbox is separate from accepting the Terms of Service and Privacy Policy. Leaving it unchecked does not block account creation or maintenance request submission — updates are still available in the tenant portal.
This is the exact optional opt-in shown on the tenant sign-up form and on the maintenance request form. The box is unchecked by default, requires an active tap or click, and the form can be submitted with or without it.
Maintenance request follow-up questions, scheduling and status updates, and account notifications. No marketing or promotional messages are sent.
Message frequency varies and depends on the activity of your maintenance requests.
Message and data rates may apply.
Reply STOP at any time to stop receiving messages. Reply HELP for help.